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How to use Click & Collect

What is Click & Collect?

Click & Collect is a popular way to shop online – follow this link to see how various retailers offer this service. Click & Collect brands

How does Collect+ delivered by Yodel delivered by Yodel Click & Collect work?

When you are ordering items online with a retailer, if they offer Collect+ delivered by Yodel Click & Collect it will be shown in the online flow, please choose the Yodel serviced Collect+ delivered by Yodel store of your choice and let us do the rest. We will let you know when your parcel is delivered to your chosen Yodel serviced Collect+ delivered by Yodel point and ready to collect with a text message or email to confirm with your collection code.

Please note – retailers will restrict what you can order to be delivered to a Collect+ delivered by Yodel store based on size and weight.

Can someone else pick up my parcel for me?

You can arrange for a family member or friend to collect your Click & Collect parcel on your behalf from your chosen Yodel serviced Collect+ delivered by Yodel store so long as they have the collection code (which will be sent to you) and one of your forms of ID, any of the following is acceptable ID, driving license, utility bill, mobile phone bill, wage slip, bank statement, credit/debit card, passport, cheque book.

If you are unable to collect your parcel for any reason within 10 calendar days of receiving your text or email, please let the sender know as soon as possible so the parcel can be returned to them and your refund/return not delayed.

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Still not sure? Explore more...

How does Collect+ delivered by Yodel work?

How to change the delivery address

How do I get the collection code to collect my parcel?

How do I return a parcel with Collect+ delivered by Yodel?

Buy a label to send a parcel

Find a Collect+ delivered by Yodel store

Where does Collect+ delivered by Yodel deliver to?

eBay Click & Collect Service

Do I need to have a printer to use Collect+ delivered by Yodel

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2021 Collect+ delivered by Yodel. Registered Number: 06593233 | VAT Number: 163769628 | Registered Address: Collect+ delivered by Yodel, Atlantic Pavilion, Albert Dock, Liverpool, L3 4AE