How does the Volume Reward loyalty scheme work?
Our loyalty scheme is based around the volume of parcels you send each month.
If you send:
50+ parcels = you will receive 5% off all parcels in the next calendar month
100+ parcels = you will receive 7.5% off all parcels in the next calendar month
150+ parcels = you will receive 10% off all parcels in the next calendar month
You will receive an email mid month to confirm your current parcel volume and at the end of the month to confirm your qualification of discount for the next month.
- You must use the same email address to qualify
- All discounts will be automatically applied at checkout
- This only applies to labels booked on the Collect+ delivered by Yodel website
Can I use the Volume Reward scheme in conjunction with other discount offers?
Yes you can and labels purchased with promotional offers will count towards your total for the month.
Please note though that any promotional offers that you use will always be taken off the RRP or full price of the label, not the price that you may benefit from as a result of being part of our Volume Reward scheme.
For example, if you are a Bronze tier you customer (with a 5% discount off all your purchases) and you use a marketing offer that offers a 10% discount, you will get 10% off the RRP of the parcel label, not off the price you qualify for as a result of your volume reward. (i.e you receive a 10% discount not a 15% discount off the RRP price)
If you are a Gold tier customer with a volume reward that offers you 10% off all purchases for that month, you might find that some promotional offers don’t equal your volume reward and that you might not want to use them.
How will I know if I have qualified for the Volume Reward scheme?
We will email you mid-month on how you are progressing and then on the 1st of the month to tell you which tier you are in.