How does Collect+ delivered by Yodel work?

Collect+ delivered by Yodel is a convenient and easy service especially for those who are busy and not at home to receive a parcel. We have two services, Click & Collect, and Returns.

Click & Collect

We partner with over 90 online retailers to offer Click & Collect to a Yodel serviced Collect+ delivered by Yodel store near to where you live, work or study. Choose the Collect+ delivered by Yodel option in checkout and you will receive a notification code via text message or email when your order has arrived. Our Click & Collect partners.

Returns

If what you have ordered online doesn’t suit we partner with over 350 retailers to make returns really easy. Often you will find a returns label in the parcel that your delivery arrived in or you can download a label from our Returns page here..

After dropping off your parcel at a Collect+ delivered by Yodel point, keep the receipt the store keeper will give you when your parcel is scanned in and you can track the parcel using the tracking reference (it will usually be a mix of 7 letters and numbers) displayed two thirds the way down the receipt, as in the example here. Or download the Collect+ delivered by Yodel App to store all your parcel details in one place.

Send

To send a parcel through the Yodel network, head to Yodel Direct