delivered by YODEL
SIGN IN
SERVICES
  • Store locator
  • Track a parcel
  • Click & Collect
CREATE LABEL
  • Return to retailer
  • Send a parcel
HELP & ADVICE
  • Help
  • About us
  • Blog
  • right_chevron Created with Sketch.
  • delivered by YODEL
  • Return
  • Click & Collect
  • Send Parcel
  • Track
  • Help & Advice
  • x
  • Sign in

How do I get the collection code to collect my parcel?

You will need your collection code to obtain your parcel, it acts as a form of security and the storekeeper can only hand a parcel to you by scanning the parcel label and using this code.

To get your collection code, the parcel must have been delivered to the Yodel serviced CollectPlus store and you must use the email address used to make your order with the retailer, please place this in the box below:

How will my collection code be sent to me?

When you order goods from an online retailer they will share your email and/or mobile number with us; once your parcel is delivered to the Yodel serviced CollectPlus store we will automatically send you your collection code, by text message or email. The collection code is a 7 character reference, and also a barcode for the store to scan. Don't worry, the store can use either to release your parcel.

If you accidentally delete this, you can access it again by using either the box above or when you have created an account on our website, you will then see all your parcels on the tracking page (on the right hand side) which will allow you to access your collection code. Please remember, these will only be available once the the parcel has been delivered to store.

When you create an account on our website you can buy parcel labels and track your parcels all in one place. If you’ve downloaded our Mobile App, you can also access your CollectPlus delivered by Yodel account when you’re on the go.

If you have forgotten your tracking reference for any parcel, you can check through your orders and click the tracking references to check the status of each parcel.

Top

Still not sure? Explore more...

I visited the store and could not collect my parcel

Do I need to have a printer to use CollectPlus delivered by Yodel

What ID should I have with me when collecting my parcel?

My Parcel is late

How to change the delivery address

How to use Click & Collect

How to track a parcel

I have lost my tracking number

How does CollectPlus delivered by Yodel work?

  • Return
  • Click & Collect
  • Send
  • Track a parcel
  • Store locator
  • About us
  • Help & Advice
  • Blog
  • Visit YODEL
  • Mobile apps
  • Brands we work with
  • Terms and Conditions
  • Privacy policy
Track and manage your parcels using our free mobile app
  • image/svg+xml

2021 CollectPlus delivered by Yodel. Registered Number: 06593233 | VAT Number: 163769628 | Registered Address: CollectPlus delivered by Yodel, 2nd Floor Atlantic Pavilion, Albert Dock, Liverpool, L3 4AE