Can I leave Delivery Instructions?

If you are sending a parcel to a home address and you know that the recipient may be out but they have told you of a safe place (e.g. an enclosed porch or similar location out of sight of passers-by and protected from the elements) then you can add details of the safe place to the “Delivery Instructions” box when you purchase the label only via the Collect+ delivered by Yodel website.

The driver will either leave the parcel in the safe location or with a neighbour; a card will be posted through the letter box to clarify where the parcel has been left.